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Our articles on RevOps, Sales, QA, and CX

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2 Innovative Ways to run Sales Compensation Strategies for your External Sales Teams with Salesforce

If you have been successful in building out an external sales strategy but are only leveraging the power of Salesforce to manage your internal sales teams, how do you extend this capability to connect to your External Sales Partners to further drive revenue performance?

Sales
5
 min read

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CX

Key Metrics to Monitor for Sales Commission Management

Here we look at some key metrics to monitor for Sales Commission Management and look at why they’re valuable to the revenue connected workforce.

Sales
6
 min read

The Call Center Quality Assurance Maturity Model

We’ve developed The Call Center Quality Assurance Maturity Model to help customers navigate their journey in Leaptree.

CX
5
 min read

Why Variable Compensation is a must in 2022

Why you need a variable compensation model for your revenue team in 2022.

Sales
6
 min read

Call Center QA for Remote Teams

If your team isn’t used to working remotely, it can be harder than ever to keep agents motivated and customer experience on point. If you're a QA manager with a remote team, then we hope these tips will make your life a little easier.

Remote
11
 min read

QA Software for Customer-Facing Teams: 3 Key Benefits in the Next Normal

How to maintain standards and get the most from your customer-facing teams with Leaptree's advanced QA Software.

QA
9
 min read

How to Avoid Bad Customer Service in Your Call Center

Bad customer service can have far-reaching consequences for your bottom line. In this post, we look at some common pitfalls to avoid.

QA
5
 min read

Say goodbye to soul-crushing spreadsheets!

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