We're proud to have lots of happy customers
Here are some of the glowing things they've said about us.
"We're really glad we made the switch and I'd highly recommend Leaptree to other sales leaders.”
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“We chose Leaptree after an exhaustive search in the incentive/commission tracking space. We love that it's native to Salesforce. It's easy to use and update, and makes tracking complex compensation packages easy for my team members. Their implementation team has been super responsive and helpful in getting the platform up and running for us as well."
“The team listens to feedback and when they hear a good idea that they can easily incorporate, they do it. Not like some other companies where things go into the list of ignored feedback....It's EXTREMELY easy for the QA agents to use, significantly lowering the training that needs to be done to start using this product...particularly true if you are already on Salesforce Lightning....Looking at 40+ different QA tools in the last year or so, Optimize was the best hands down."
"Happy we chose Leaptree to help manage our incentive compensation plans. The team has been incredibly helpful in talking through use cases and demoing the product with sample data relevant to our business.
Where there's a will, there's a way, and Leaptree is the perfect partner for any Salesforce-driven business!"
"We are excited to begin our partnership with Leaptree! Leaptree will allow us to manage and configure complex incentive plans in a straightforward and innate way. A main attractor is the ability to use the tool and templates to manage disputes, handle plan approvals and payment reviews. The team has been amazing to work with and we look forward growing our partnership."
Air Canada Cargo transform its CX Quality Assurance and cut costs by 30% with Leaptree Optimize:
"The efficiency gains brought about by Leaptree Optimize and its ability to streamline our quality workflows, allow me to focus on what matters most: the development and success of my team."
"Absolutely thrilled! Leaptree were the only company we reviewed that could accommodate our complex commissions structure, Leaptree actually had to do some customizations, and delivered them on time. Susan Stevenson, our Customer Success Manager, was/is phenomenal, she was able to articulate the use in a way that made sense to me and made it easy for me to use. Our Sales Team has never had insight into their commissions because of the complexities and now they do and couldn't be happier."
"The creation and management of quality scorecards are super easy. Dashboards and reports give visibility into the performance of the agents. The ability to download the scorecard in PDF format is also a plus.For a long time, we’ve been using physical scorecards and/or computer spreadsheets to track and monitor quality assurance. Having a platform that provides us with the data necessary to adapt to our customers is very useful."
"I love how easy setup was and how amazing the Leaptree team was. They were there to help and guide with any questions or problems we had. My company was looking to expand our QA program and Leaptree Optimize was a no-brainer. Definitely recommended to everyone!"
“Easy to implement – great results...I set up Leaptree for a financial services organisation who were looking to improve their QA round call performance among sales and support agents. I was super impressed by how easy it was to set up, and how flexible in terms of adding and adjusting scorecards. A gamechanger in terms of improving QA and the call experience for customers. Highly recommend."
“We choose Leaptree Incentivize for three key reasons:
1) Their product is built natively within Salesforce, so from start to finish, we’ll be tracking an opportunity from creation right through to finance processing, all on the one platform.
2) They’ve clearly demonstrated how we can greatly reduce our operational overheads at the end of each payment period, eliminating a significant pain point within the business.
3) We can see how their product will provide a better overall user experience for our sales team members, supporting them in achieving their plan and ultimately, the business goals."
“I find that Leaptree's managed package is easy to install and to customise according to our business needs, they leverage force.com to great extent which reflects in its automation (score card configs) and process oriented score cards (recordtypes). I am also impressed with customer/product support, they were able to provide resolution very quickly ensuring that we were able to complete our agent appraisals on time. I highly recommend Leaptree!"
“A very convenient and efficient tool for QA. Fast and nice support! This is an optimized tool that allows us to save time spent on QA and to evaluate scores very effectively. Thanks to this tool, we have been able to reduce unnecessary resources...very helpful to the team."
“Excellent product, excellent service...Very easy to understand and set up. The Leaptree team helped every step of the way and it was a pleasure to work with them. The product is super configurable so it's really easy to set up and adjust scorecards. The team leads loved the ease of use and the dashboards. Top marks."
“Very effective and convenient! The best part is the scorecard creation configure which is able to set detailed conditions and schedules to evaluate tickets. And they always support quickly and actively."
ChowNow decreased their QA reporting time by 90% with Leaptree Optimize:
"Leaptree Optimize has given me back days worth of time. I’m now able to allow my QA Specialist to focus on scores and I can focus on growth and scaling.”
